Thursday, July 16, 2009

Some Frequently Asked Questions

I'm very pleased to hear lots of feedback messages from users, bloggers and analysts around the world, despite of the fact that it is, indeed, just a prototype with lots of gaps and room for improvement.

To help some of you, I've compiled a list of frequently asked questions:

1 - Is TweetzCloud free?
Yes

2 - Can TweetzCloud identify twits that use URL shorteners (like tinyUrl)?
Yes, we can index even URLs not linking directly to the final websites, but through redirects.

3 - Can I be sure that it will not miss any twits?
No, but it's unlikely. We query the search API every X seconds (amount depends on infrastructure capacity). If you're monitoring a highly active URL (like www.youtube.com), there may be twits that will not be captured by TweetzCloud. Today, if you are monitoring a URL with less than 5 twits/minute, it's safe to say that all twits pointing to it will be captured.

4 - Can I have a paid account with more precision (higher twits indexing frequency)?
No, sorry.

5 - Why is your English so bad?
It's true, so please help me sending feedback. Tks!

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